AIIMS Launches “Never Alone” App to Combat Student Suicides
On World Suicide Prevention Day, the All India Institute of Medical Sciences (AIIMS), New Delhi, took a significant step in the battle against a silent epidemic affecting the nation’s youth. In a pioneering move, AIIMS-Delhi launched an Artificial Intelligence-based mental health and wellness program, "Never Alone," aimed at tackling suicidal tendencies among students and breaking the pervasive stigma surrounding mental health issues.
This initiative, which was simultaneously launched at AIIMS-Bhubaneswar and the Institute of Human Behaviour and Allied Sciences (IHBAS) in Shahdara, represents a new public health approach to suicide prevention. It leverages technology to bridge the critical gap between students in distress and the mental health support they desperately need, but often hesitate to seek.
The Alarming Reality of Student Suicides
The launch of the "Never Alone" app comes at a crucial time. According to data from the National Crime Records Bureau (NCRB), India recorded over 1.7 lakh suicides in 2022, the highest number in over five decades. A particularly grim statistic from this data shows that young adults aged 18 to 30 accounted for a staggering 35% of all suicides, making them the most vulnerable age group.
These numbers are a clear reflection of the immense pressure students face today. The highly competitive academic environment, parental and societal expectations, and the uncertainty of future careers all contribute to a significant burden of stress and anxiety. Dr. Nand Kumar, a professor in the Department of Psychiatry at AIIMS-Delhi and a key figure in the "Never Alone" initiative, highlighted that even in institutions with readily available mental health professionals, students often shy away from seeking help due to the fear of social stigma.
This "treatment gap," as Dr. Kumar calls it, is a major barrier to effective mental health care. Studies show that 70-80% of people with mental health issues do not seek treatment, a problem exacerbated in a culture where discussions about mental well-being are often considered taboo. The result is a cycle of isolation and hopelessness that, for some, leads to a tragic end.
The "Never Alone" Solution: A Tech-Driven Approach
The "Never Alone" app is designed to address this crisis head-on by providing a secure, accessible, and stigma-free platform for mental health support. The app is web-based and can be accessed around the clock through WhatsApp, a platform that is already deeply integrated into the daily lives of students. This choice of a familiar and widely used medium is a strategic move to lower the barrier to entry and encourage students to engage with the service.
The app's functionality is built around a comprehensive public health model of suicide prevention:
- Screening: The initial step involves a highly secured and personalized screening process. The app uses an AI-based system to clinically evaluate a student's mental health status by matching their symptoms and behaviors against established criteria, such as those in the Diagnostic and Statistical Manual of Mental Disorders (DSM). This first step is crucial for identifying individuals who may be at risk.
- Intervention: Once a student is screened and identified as needing support, the app facilitates an intervention. This includes connecting students with mental health and wellness experts for both virtual and offline consultations. The app serves as a crucial link, ensuring that a cry for help does not go unanswered.
- Post-Intervention Follow-up: The program also includes a system for post-intervention follow-up to ensure that students continue to receive the necessary support after their initial consultation. This sustained care is essential for long-term recovery and prevention.
One of the most notable features of the "Never Alone" app is its affordability and accessibility. While educational institutions will need to subscribe to the service, the basic mental health screening costs a mere 70 paise per student per day. This cost-effective model is designed to be scalable and affordable for colleges and universities across the country. As a not-for-profit initiative, AIIMS-Delhi will also provide the service to all other AIIMS institutions without any financial implications, through the Global Centre of Integrative Health (GCIH), which is mentored by renowned AIIMS alumnus Dr. Deepak Chopra.
The Role of Technology in Mental Health
The launch of "Never Alone" is a powerful testament to the growing role of technology in mental healthcare. While traditional in-person therapy remains invaluable, digital tools offer new avenues for support, particularly for a generation that is digitally native.
- Accessibility: Technology breaks down geographical barriers, allowing students in remote areas to access expert consultations that would otherwise be unavailable. It also provides 24/7 access, meaning help is available at any time, day or night, when a crisis may strike.
- Anonymity: For many students, the fear of being seen entering a counselor's office is a major deterrent. An anonymous, web-based platform like "Never Alone" removes this barrier, providing a safe and private space for individuals to seek help without the fear of being judged by peers or faculty.
- Data-Driven Insights: AI and data analytics can help to identify broader mental health trends and patterns within a student population. This information can be invaluable for institutions and public health officials to develop targeted interventions and support systems.
However, the use of technology in mental health also comes with its challenges, including ensuring data security and privacy. The creators of "Never Alone" have emphasized that the app is "highly secured," a critical feature to build trust and ensure that students feel safe sharing personal information. The program is also designed to be a supplement to, not a replacement for, human interaction and expert consultation. The app's primary role is to act as a bridge, connecting individuals in need with trained mental health professionals.
A New Approach to an Old Problem
The issue of student mental health is complex, driven by a myriad of factors. Academic pressure, social media addiction, financial stress, and relationship issues all contribute to a heightened risk of anxiety and depression among young people. The "Never Alone" initiative is a landmark effort that recognizes these challenges and offers a tangible solution.
The program's focus on screening, intervention, and follow-up is a proactive, rather than a reactive, approach to suicide prevention. It moves beyond simply reacting to a crisis and aims to identify and support at-risk individuals before they reach a breaking point. By utilizing AI, the app can help to normalize mental health conversations and make seeking help as commonplace as sending a message on WhatsApp.
The launch of "Never Alone" on World Suicide Prevention Day sends a powerful message: suicide is preventable, and no one should have to face their struggles alone. It is a beacon of hope for students across the country and a model for how technology can be harnessed for the greater good. The success of this app will depend on its adoption by educational institutions and the continued effort to chip away at the stigma that has, for too long, kept mental health in the shadows

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